At Nexia Aged Care, we make it simple to understand your funding, manage your care, and get the most from the support available.
How funding works
The Support at Home Program is government funded, with eligibility determined through an assessment via My Aged Care.
- Depending on your assessed needs, you will receive a quarterly budget to access services.
- Some services, especially clinical care, may have specific funding rules.
- Out-of-pocket costs: Certain services may require a personal contribution depending on your funding level and means. We always explain costs clearly and upfront.
- Self-funded options: If you are not yet eligible for government funding, or want additional services beyond your allocation, private care options are available. Our goal is to help bridge any gaps, so you're cared for when you need it.
Your contributions go directly toward the services you use, helping you maximise your funding and access the support you need. You’ll only ever pay for the services you receive, there are no extra fees beyond what is needed to cover your care.
Contribution Guide
- Scroll across to see table on mobile
Income and assets assessment outcome | Service category – clinical supports | Service category – independence | Service category – everyday living |
|---|---|---|---|
Full pensioner | 0% | 5% | 17.5% |
Part pensioner and self-funded CSHC holder | 0% | Between 5% and 50%* | Between 17.5% and 80%* |
Self-funded non-CSHC holder and means not disclosed^ | 0% | 50% | 80% |
* Contributions will be applied on a tapered rate based on your income and assets assessment.
^ A self-funded non-CSHC holder is an individual who is ineligible for the pension and the CSHC. A ‘means not disclosed’ status refers to an individual who has not disclosed their assets and income.
Note:
- Care management will have a clinical supports contribution rate of 0%.
- Contributions for AT-HM items will be treated as equivalent to the independence category. However, AT-HM prescription and wrap-around services (where required) will have a clinical supports contribution rate of 0%.
How your care is categorised
Funded services are grouped into three areas:
Clinical supports
Nursing, physiotherapy, occupational therapy.
Independence
Personal care, social support, respite, community engagement, transport.
Everyday living
Domestic assistance, home maintenance, repairs, meals.
Support at Home classifications
The program includes 8 classifications, each with increasing levels of funding to meet different care needs. Funding is effective from 1 November 2025 and is reviewed twice yearly. Levels of care range from “basic care needs” through to “very high/complex care needs”, with budgets allocated accordingly.
For detailed information about government funding allocations, click here.
Dedicated Care Management with Nexia Aged Care
Managing your care can feel like a full-time job, but with a dedicated Care Manager from Nexia Aged Care, you don’t have to worry.
Your Care Manager:
- Coordinates services and regular care plan reviews
- Adjusts your support as your needs change
- Explains costs and funding in simple, clear terms
- Stays in your corner, advocating for you every step of the way
With a Care Manager, your care runs smoothly, so you can focus on living life your way.
Extra Help and Funding
Beyond your standard Support at Home allocation, extra funding may be available for:
- Assistive Technology and Home Modifications
- Restorative care to maintain independence
- End-of-Life care for comfort at home
Your Care Manager will help you apply for and access these funds when needed.